User Experience
We help businesses evolve and grow by crafting experiences that people love.
Benefits of user experience design:
Superior user and customer experiences help you sell more, improve efficiency and reduce costs. They also enhance your marketplace position, increase customer satisfaction, ward off competitive threat and build your brand.
Generate a greater number of warmer, higher–quality leads
Increase lifetime value of your customers
Improve revenue and profit through higher conversion rates and better average order values
Drive efficiency into your paid and organic digital marketing channels
Increase software on–boarding conversion and completion rates
Improve the affinity and customer loyalty to your brand
Convert a higher percentage of your current visitor traffic
Our expert led services:
Strategy
We will help you improve your competitiveness by identifying and implementing tangible improvements in user experience to your site or service by understanding your business and your customers.
Research
Representing the voice of the user to drive performance. We use primary, secondary and desk research techniques to measure both behaviour and attitude. Qualitative and quantitative insights help us to fully understand your customers.
Experience design
Our experience design services, covering both UX and service design, focus on the research–led development of customer journey plans, empathy maps and personas.
Leadership & training
For customer experience to matter in the boardroom, leaders need to intimately understand how they are treating their customers, and the competitive advantage which comes from exceptional experiences.
UX Training
It [the site] already has met or exceeded all of its identified KPIs. Logic+Magic’s role in helping us to fully understand customer and user needs, and working alongside our various partners was central in achieving this
Our services
Across all our services we’re dedicated to understanding our clients, their customers, the market in which they operate and other influences to help them grow and thrive in the experience economy.