The purpose of the site
Visitors to the website are able to report highways related issues, such as potholes, street lights that are out, flooding issues, gritting routes, and much more, directly on the website. Users can view the status of other enquiries that have already been logged, or report new enquiries / problems, and then receive email updates on these.
Upbeat worked in partnership with CH2M Hill and Costain Ltd in the design and development of the website and integrations, and continues to help support and host the website going forward. The direct integration with SalesForce allows users to report issues that can be pushed to repair crews out on the road.