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Working with Which?

For the last three years, we’ve worked alongside Which? and their internal teams and partners to co-create a number of new products, and to develop or replace a number of their existing applications. Throughout these projects, we have delivered software and product delivery management via extremely rapid and agile methodologies, working with a wide range of internal departments, consultants and data sources. We are proud that each project has been delivered on time and on budget.

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university.which.co.uk

Drawing on data from a wide range of sources, we collated and combined the data and married it to Which?’s editorial content to produce the definitive guide to help students to make informed decisions about their higher education choices. Built in Ruby on Rails, and utilising an innovative data store to power the complex data analysis, search and ingestion tools, this complex data driven website and its accompanying data toolkits were constructed during a 12 week project utilising scrum. The simplicity of the design belies the complexity beneath of combining disparate data about sources and subjects! The website increases to grow in popularity, and won the “intohigher” award in 2013.

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University Skills

  • Ruby on Rails

  • Elasticsearch

  • Large data volume

  • High velocity project

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which.co.uk/campaigns

In collaboration with Which?’s user experience team, we replaced their existing campaigning tools and website. We created an underlying platform for content aggregation and curation, tools for data capture and analysis, and the frontend website at http://www.which.co.uk/campaigns/ for supporters to engage and keep up to date on each campaign. This project took 16 weeks, and delivered a flexible and expandable platform that integrated with a number of 3rd party APIs and in-house systems.

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Campaigns Skills

  • Ruby on Rails

  • Elasticsearch

  • Massive real-time data aggregation

  • CRM integration

  • Data collection & analysis tools

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Which?'s online subscription system

We have replaced the existing online subscription systems, providing an MVT capable theming solution to optimise conversion, bespoke integration with CRM and payment systems, and detailed analytics and process modelling capabilities. This application has been carefully designed to scale into a complete “accounts” platform, to be capable of replacing all online signup, login and self-service management of users, whilst delivering the initial requirement in a matter of 4 weeks.

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Subscription Skills

  • Payment Service Provider integration

  • CRM integration

  • Built to support continuous MVT

  • Supports dynamic offers and single sign-on

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Consumer Insight

Initially provided for internal analytics of aggregated survey data, this application has grown into a consumer-facing website providing analysed data about the UK economy and the UK population’s opinions and behaviour relating to it.

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Consumer Insight Skills

  • Large data volumes

  • Dynamic data analysis

  • Customisable analytics functions

  • Elasticsearch and Ruby toolkits created

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Trusted Traders

In just 16 weeks, we delivered an entire platform for participating traders, which allowed users to search for endorsed traders. This application included a complex mapping and geo-search requirement, and is built to provide scale as well as a flexible themeing for the frontend.

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Trusted Traders Skills

  • Ruby on Rails

  • Salesforce Integration

  • Tools for traders to edit business profiles

  • Reviews and replies

  • Sophisticated geo-search toolkits

  • Themeable

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